We understand that sometimes plans change. You may cancel your order within 12 hours of placing it, as long as it hasn’t been processed or shipped.
To cancel, email us immediately at buyedmedstore@gmail.com with your order details.
If the product has already been shipped, cancellation may not be possible.
If you receive a product that is:
Damaged
Incorrect
Missing items
You must notify us within 48 hours of delivery. Send clear photos of the packaging and product to buyedmedstore@gmail.com so we can investigate and arrange a refund or replacement.
In eligible return cases, we will provide a return address. Unless the issue is due to our error, you are responsible for the return shipping costs.
We strongly recommend using a trackable courier service, as we are not responsible for lost or undelivered return parcels.
Our support team is always here to help.
📧 Email us at: buyedmedstore@gmail.com
We’ll assist you with any questions regarding returns, refunds, or cancellations.